7 Things Product Warranties Don’t Cover

Warranties are designed to protect consumers from defective products, but they come with specific terms and conditions. While each warranty varies by manufacturer and product, certain exclusions are common across the board. Here are seven things typically not covered by product warranties, so you can avoid surprises and plan accordingly.

1. Damage from Accidents or Misuse

Most warranties cover defects in materials or workmanship, but they don’t extend to damage caused by accidents or improper use. For example, if you drop your smartphone and crack the screen or spill liquid on your laptop, the warranty likely won’t apply. Manufacturers expect users to handle products with reasonable care, and any damage resulting from neglect, abuse, or failure to follow instructions is usually excluded.

2. Normal Wear and Tear

Products naturally wear out over time, and warranties generally don’t cover this gradual deterioration. Components like batteries, tires, or upholstery may show signs of aging through regular use, such as fading, scratches, or reduced performance. These are considered normal and not a manufacturing defect, so repairs or replacements for wear and tear typically fall on the consumer.

3. Unauthorized Repairs or Modifications

If you attempt to repair a product yourself or take it to an unauthorized service provider, you may void the warranty. Similarly, modifying the product—such as installing third-party software on electronics or altering a device’s hardware—can exclude it from coverage. Manufacturers require that repairs or changes be made by certified professionals to ensure the product remains in its original condition.

4. Cosmetic Damage

Scratches, dents, or other superficial damage that doesn’t affect the product’s functionality is rarely covered. For instance, a warranty might repair a malfunctioning dishwasher motor but won’t address a scratch on its exterior. If the damage is purely aesthetic and doesn’t impact performance, you’ll likely need to cover the cost of repairs yourself.

5. Environmental or External Damage

Damage caused by external factors, such as floods, fires, lightning strikes, or extreme weather, is typically excluded from warranties. For example, if a power surge fries your television’s circuits or a flood ruins your refrigerator, the manufacturer won’t cover the repairs. Homeowners’ insurance or specialized product insurance may be better suited for these scenarios.

6. Consumable Parts

Items designed to be replaced regularly, such as filters, bulbs, or printer cartridges, are often excluded from warranties. These consumables have a limited lifespan by design, and manufacturers expect consumers to replace them as part of routine maintenance. Always check the warranty terms to understand which parts are considered consumable for your product.

7. Failure to Follow Maintenance Guidelines

Many warranties require owners to perform regular maintenance to keep the coverage valid. For example, a car warranty might require oil changes at specified intervals, or an appliance warranty might mandate cleaning or filter replacements. If you fail to follow these guidelines and the product breaks down, the manufacturer may deny your claim, as neglect could contribute to the issue.

Final Thoughts

Understanding what a warranty doesn’t cover is essential for managing expectations and protecting your investment. Before making a purchase, take a moment to read the warranty terms carefully. If you need broader coverage, consider extended warranties or insurance plans that address gaps like accidental damage or environmental factors. By staying informed, you can make confident decisions and avoid unexpected repair costs.